Frequently Asked Questions

What to expect with the day of your session

After you review the pricing and art packages use the book online link to get in touch, we chat to ensure we are a good fit and we then schedule in your session. You pay your deposit and get excited for the day. Never hesitate to contact me as I am always here for any questions you may have. We meet, we chat, then together we capture an image collection for you to treasure and keep.

Upon editing completion all images are uploaded to an online viewing gallery and we schedule in your print and art ordering session.

By now we know each other and our ordering sessions are a great way to help you size and select your prints and art. I am a stickler for getting photo sessions printed as too often they get put aside and I am here to help you “Print what Matters”

Upon final payment the gallery image download codes and archival DVD are issued. The online gallery is not a permanent internet feature and after the ordering session it will be closed.

All prints and art will be ready for pick up or shipping 3 – 5 weeks after ordering.

Mommy and Me: Anytime

Maternity session: Every woman is unique but a typical session is photographed around 32 – 36 weeks.

Newborn session: Contact me before the expected due date then we will work out details and book upon babies arrival

Baby session: Can book any time, ideally after 3 months old

Family Session: Anytime

Your gallery will include edited photos from your session presented in an online gallery. All Images come in both full colour and black and white available for viewing within two – three weeks of your session. Your gallery will remain online for two week so that you have time to review, prior to our ordering session.  Once our ordering session is complete the online gallery will be closed. Once your order has been placed and payment made in full, your download code is provided and printing and art will be available for pick up or shipping within 3 – 5 weeks.

Note: Once the online gallery expires, there is a $35 fee to re-activate the online gallery

No worries I get it life happens!! I do allow one reschedule and please be considerate to inform me as soon as you know.

Outdoor sessions may be rescheduled if weather is not suitable.

A 40% non-refundable deposit is due at time of booking to secure your session, with balance due at time of session.

Payment methods: Cash is king, but I will also accept email transfer.

 

Due to the custom nature of photography all sales are final and digital collections are non refundable. If the quality of printing or art is questionable it will be at the discretion of the photographer for replacement.

Creating an archival-quality print is the best way to preserve a digital image. Invest in printing important images on true photographic paper. ”Print What Matters”

An archival DVD is also issued with every digital collection purchased. All images are printable high quality up to 11 x 15 inches.

For the best results place printing orders with your photographer

Print quality varies greatly from lab to lab, no guarantees can be made for print quality from a non-professional printing lab.

All images taken during the session remain the property of Whistler Newborn Photography and may be used for blog and social media purposes. By booking with Whistler Newborn photography you agree to these terms.